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 Bigtech Repair Solution
  Component level repair solutions for all kinds of computers,
  peripherals and electronic equipment

 Professional Service
  Our people, procedures and commitment to service and
  quality excellence,  provides professional, cost effective
  solutions
 

  QUALITY POLICY STATEMENT

13 years of Quality Service

     Our commitment to the constant pursuit of customer satisfaction and continual improvement is the basis of our success. 
     Customer satisfaction and continual improvement objectives are supported by:
                      understanding the current and future needs of our customers through on-going engagement and dialogue.
                      ensuring that those interfacing with customers are knowledgeable and effective in quickly providing solutions.
                      ensuring that our employees are provided with the resources and management support to meet our customers’ requirements.
                      providing relevant employee training and skill development to ensure customer satisfaction.
                      empowering employees to help improve the processes that affect their work.
                      providing employees with the training necessary to protect their health and safety.
                      reviewing compliance with quality processes and continually improving their effectiveness. 
     Our success is measured by the satisfaction of our customers in providing services that consistently meet or exceed their expectations.

Solutions

 Services  Client Portal
 • Fully adaptable processes to meet your requirements
 • Proactive customer care
 • Warranty authorized by major ODM's (Original Design Manufacturers)
 • Spare parts inventory reduction and cost savings
• Quality technical skills
• Logistics and asset Retrieval
• Manufacturers Warranty Processing
• Parts Supply Management
• Software Debug/Reload

• Check the current status of your product
 • Update special instructions re: your order
 • Track your product flow
 • Check the cou